Trustpilot score 1
“Direct Line seem to prey on apathy at renewal. I'm a driver with a clean licence aged over 50 with no accidents, or claims, and driving a 1.5L petrol SEAT Leon. My renewal went from approx £450 to more than £800. To a lesser extent they've done likewise each renewal, and when I've called and said I'm leaving, the price gets reduced - enough to entice you to stay - this time with the renewal being nearly double - even their last minute discount wasn't enough to keep me.”